Legal notice

Required under Japanese e-commerce law.

Seller
BLUEGON Inc.
9F Fudanotsuji Square, 5-36-4 Shiba, Minato-ku, Tokyo 108-0014, Japan
Email: contact@zenkyumatcha.com
Representative Director: Kensuke Suji
Phone: +815068762521

Selling Price
All prices are shown inclusive of applicable Japanese taxes, unless otherwise stated. Please note that in some countries, local VAT or import taxes may be charged upon delivery. These fees are the responsibility of the customer and are not included in the product price.

Shipping Charges
Free worldwide shipping for subscription orders.
Shipping fees for one-time purchases vary by destination and are displayed at checkout.

Accepted Payment Methods
We accept major credit cards (VISA, MasterCard, JCB, American Express), as well as Shop Pay, Apple Pay, Google Pay, and PayPal.

Delivery Timeframe
Orders are shipped within 3–5 business days after order confirmation.
Delivery times may vary depending on the shipping method and destination country.

Returns and Exchanges
Due to the nature of our products, we do not accept returns or exchanges.
If you receive a damaged or incorrect item, please contact us within 7 days of delivery.

Subscription Policy
Subscription orders will be automatically renewed unless canceled.
You can cancel anytime after the second shipment.
Cancellations must be made before the next billing date to avoid being charged.

Customs Duties and Import Taxes
For certain countries or regions, including the EU, taxes such as VAT may be collected at checkout in accordance with local regulations (e.g., IOSS for EU orders).

In other cases, local customs duties or taxes may be charged upon delivery.  Buyers are responsible for any such charges unless otherwise stated during the checkout process.